FAQ

  • Yes, I ship everywhere in the world via Signed & Tracked. Currently offering free international delivery! All prints will be automatically shipped to the address entered upon checkout, so please make sure you have entered your address correctly. Thank you!

  • Yes, I accept credit card, debit card, and PayPal. All prices are in GBP but all currencies will be accepted at the current exchange rate.

  • Yes, even though all prices are listed in GBP, all currencies will be accepted at the current exchange rate.

  • Prints will take a maximum of 2 weeks from the time of purchase in order to be prepared for shipment, as I am hand printing and packaging each one myself. Prints are then shipped via First Class, which according to Royal Mail can take approximately 1-3 business days for UK orders. For international orders, timing will vary depending on your local customs office. Thank you in advance for your patience.

  • All orders containing A5 5.8x8.3" and A4 8.3x11.7" prints will be placed into a waterproof plastic sleeve and shipped flat inside a rigid envelope enforced by a sheet of chipboard to ensure the envelope doesn't bend.

    For orders containing A3 11.7x16.5” prints will be placed into a waterproof plastic sleeve and rolled up in a cylindrical shipping tube.

  • Produced to the highest industry quality. The Giclée prints are printed on 210gsm premium matte paper with 8 archival quality pigment based inks (to put this in perspective, your standard at home colour inkjet printer usually has only 3 colors). These inks are guaranteed a vivid and luminous color range to preserve the look of the original artwork, and are designed to last over 200 years without fading. I produce each of my prints at 800dpi, which gives realistic details as close to the original. Lastly I hand-cut every piece to the selected paper sizes.

  • All sales are final and non-returnable. If the print arrives damaged during shipment, please take a photo of the damaged package and print and email it to me at ben@inkdial.co.uk with your order number and a short explanation.